Frequently Asked Questions
Everything you need to know about Papermerge
Is Papermerge officially GoBD-certified?
There is no official GoBD certification body in Germany — GoBD compliance is a technical and procedural standard, not a certificate issued by an authority. Papermerge is designed and built to satisfy GoBD requirements: immutable storage, checksummed document versions, complete audit trail, and configurable retention periods.
Who is GoBD relevant for?
Any business in Germany that stores tax-relevant documents digitally — invoices, contracts, receipts, delivery notes. This includes sole traders, freelancers, GmbHs, and UGs.
Where is my data stored?
All data is stored exclusively on EU infrastructure — DigitalOcean Frankfurt and Cloudflare R2 with EU-region buckets. Your documents never leave the EU.
Can other users or companies see my documents?
No. Each account is fully isolated. No other user or organization can access your archive under any circumstances.
What file formats does Papermerge support?
PDF, JPEG, PNG, and TIFF — the formats that matter for business document archiving.
Does Papermerge have OCR?
No. Full-text search works on documents that already have a text layer (e.g. digitally created PDFs).
Can I import my existing documents?
Yes — you can upload documents individually or in bulk via the web interface. API-based bulk import is also available for larger migrations.
Is there a mobile app?
Not for now. Papermerge runs in the browser and works on mobile browsers, but a dedicated iOS/Android app is not planned for the initial release.
What happens when the free trial ends?
Choose a plan and everything stays exactly as it is. Without a plan, your Team workspace becomes read-only for 14 days: you can still view, search and download your documents, but uploads, inbound email and changes are paused. If you need a full export of your archive, contact us and we will help. The workspace is then suspended for 30 days, during which an administrator can still restore it by choosing a plan. After that, the workspace and its documents are deleted. We remind you by email before each step, and you can ask us for more time.